Web Labs have telephone support desk, 24×7 online reporting system and a Users forum all designed to assist our customers to work efficiency and keep abreast of developments.

The Web-Labs systems and support will benefit you by:

• Provides the Public with easy access and intuitive searching of all public Committee Records
• Delivery of a comprehensive and integrated solution designed with the committee clerks work processes in mind
• Provides the staff with an intuitive system and User Interface ensuring all staff can use the system, including access to the online help guide throughout system
• Delivers a secure system – equipped with an easy to use and comprehensive multi-level security – allowing restricted information to be published with confidence and ensuring no lost  papers
• A system that delivers all the  e-government Priority Services Outcomes for Democratic Services
• Easy agenda creation with attachment of public and secure reports, different versions supplied depending on membership of specific committees, all public documents available without logging into system and distribution to other web systems
• Automated minutes creation tool based on agenda document, or upload minutes document for convenience
• Easy creation of cabinet forward plan, integrated into the functionality of main committees system
• Creation of electronic document packs as PDF files, indexed and page numbered, these would have publicly available and private version controlled by login and password with user access granted to the committees controlled by the clerks. Can be distributed through web site or sent to printers for posting
• Automating decision publication and web call in, whereby members can call in these decisions via the web and then be used to automatically produce the decision notice.
• Allows members of public to be able to register and be notified of changes that they are interested in relating to specific committees.
• Provides meaningful Management Information by linking forward plans, agenda items, minutes and decisions throughout the department.
• Provision of in situ training and on-going support for the system
• Seamless integration to your website and other systems through a corporate branded style sheet implementation.
• A solution developed to comply with W3C accessibility standards – AAA compliance to ensure access to all member of your community
• Future proofed – continual development of the system instigated by customer request and legislative requirements. Working with Committees teams around the country and listening to their needs and instigating upcoming legal requirements compliance